energy consumption from 100% renewable sources I consumption of anti-calcium and heavy metal filtered water I eco-wifi internet connection I 100% natural cotton bed linens I 100% natural organic cotton covers of bed cushions, sofa cushions, sofa and armchairs I 100% natural cotton towels I ecological dishwasher soap in quantity according to guests and days of stay I shower gel and hand soap made of natural products in quantity according to guests and days of stay I basic cleaning tool I kitchenware and utensils I cotton kitchen cloth I fiber cloth I FSC toilet paper in quantity according to guests and days of stay I cleaning and disinfection prior to arrival and every 7 days in stays of more than 7 days which also includes a change of towels and bed linens I the bed linen and towels according to number of guests under the reservation. If the guests are one or a couple, only the preparation of the bedding of the double bed in the main bedroom is included.

any service not defined in point 1 I refills of soaps and toilet paper if the use does not correspond to what the Deltaic team considers reasonable taking into account the number of people, days of the stay and particular situations I cleaning of the accommodation after check-in and change of towels and bedding, except for stays longer than 7 days I the deposit of garbage and food and drink not consumed inside the accommodation in the containers available to customers in the outdoor space. A garbage fee of € 10 will be charged if this task has to be carried out by the Deltaic cleaning team. This fee may be charged to the client after the check-out process I any personal laundry service (our accommodations do not have washing machines) I all kitchen utensils or consumables for single and personal use without the possibility of being reused after cleaning for ensure the hygiene of customers such as salt, oil or scouring pad I the tourist tax of € 1.10 per person over 17 years of age per day of stay I the cost of repair or replacement due to breakage or damage to the facilities, furniture, decoration or equipment of the accommodation, due to their misuse. This cost may be charged to the client after the check-out process as indicated in point 9 I the preparation of the bedding in the second room when there are only one or two occupants. If you notify 24 hours in advance, it will cost an additional € 20. If the bed linen is not notified in advance, it will be prepared when operationally possible and the cost will be € 35 or the client can assemble it himself with a supplement of €20.

thanks to our locks with digital code you can access 24 hours a day, 365 days a year.

it is necessary to provide the Deltaic staff your approximate check-in time with at least a 24 hour notice I access to the apartment is only possible after 12 noon I If at the time of arrival no one from the team can be present, an access code will be sent to enter the building and the reserved apartment I afterwards, as soon as possible, you will have to go through reception when someone from the team is present to proceed with the mandatory identification process I all occupants of the accommodation must show their national identity document or passport and provide the data required by current legislation I the data delivery process can be advanced through messages received from our booking engine. In any case, entering data in advance does not exclude the obligation to go through the identification process on site.

check-out time is until 10 am I at that time, the code delivered to the digital locks is automatically deactivated I Outside of these hours, check-out is only possible with a 24 hour notice and a confirmation by the Deltaic team to extend the departure time to a maximum of 12 a.m. I After 12 noon, if there is availability and you want to use the apartment during the day, an advance late check-out amount equal to half of the accommodation rate for that night will be charged, which will allow it to be used until 9 p.m. I at the time of departure, the deltaic team may request to verify the state of the accommodation I if you have not done so during the stay, you will not be able to leave the establishment upon departure without settling the pending payments according to the services and purchases made during the stay I the invoices we generate will be made based on the information given at the time of reservation. If the invoices are to be issued to another name, you must notify us before we generate them. If this is not the case, the administrative management for changing invoice data will have a cost of €30 that will be passed on to the client, which will have to be paid in advance of the change.

this bedroom is made up of a wooden base, tatamis and mattresses that can be prepared with a single 0.75x2m mattress, two individual 0.75x2m mattresses or a 1.5x2m mattress. You must provide us with your preferred option with at least a 24-hour notice. If not, and if the occupancy is more than 2 people, this bedroom will be presented by default with a 1.5m mattress. Once assembled, if the client requests a change in the distribution of the mattresses and bed linen this will only be made only when operationally possible and will entail an additional cost of €35 I Due to the characteristics of the bed in this bedroom with a height of 35 cm and limited space on the sides, we do not recommend its use for people with reduced mobility I The bedding in the second bedroom or the futons in the penthouse will only be prepared if the relevant occupancy supplements are requested and paid when making the reservation.

Deltaic reserves the right to request for the guests to leave the accommodation immediately and pay for their full stay if this condition is not respected

smoking is prohibited in all interior and exterior spaces of Deltaic, except where it is specifically indicated I smoking on terraces and balconies is allowed as long as the cigarette butts are collected and the ashes are not thrown on the ground or on the street and the windows or balcony door of the building are completely closed while smoking. The cigarette butts and ashes must be collected in a ashes in a suitable receptacle such as an ashtray and deposited in a closed bag in the waste bin in the kitchen to avoid the smell of smoke I if any of the guests or members of the Deltaic team are bothered by the smoke and request for the smoking to desist their request must be considered I Smoking inside the accommodation or failing to comply with any of these requirements will be considered sufficient reason for the guest to be asked to leave the accommodation and paying for the entire amount of the reservation or in the case of having paid in advance, without the right to any type of refund.

the guests are obliged to inform the Deltaic staff of any damages causes to the furniture, facilities, decoration or electrical appliances and in general in any aspect that implies a deterioration of the state of the accommodation after check-in. When deemed appropriate, especially if we are not notified, the deltaic team will charge the repair or replacement costs to the client’s credit card used for the reservation, after communicating the cost by email.

the guests must follow at all times the health and safety rules that are marked or that are required by Deltaic staff.